DELIVERY
Orders will normally be dispatched within 24 hours. Wherever possible, orders received before 3PM will be dispatched the same day. Normal postal lead times are: UK destinations 2-3 working days, but please allow up to 21 days for delivery. We will always do our best to inform you about any delays.
Note: Working days are Monday - Friday and exclude Bank Holidays.
RETURNS
To protect yourself and your parcel(s) please make sure you use a delivery service that insures you for the value of the item(s) & the item(s) must be recorded & signed for.
Antti Limited Returns
41 Broadway Avenue
Old Harlow
Essex
CM17 0AG
Any items you wish to return are your responsibility until they reach us and are signed for.
- Please make sure your order is thoroughly revised over before you finalise and place your order.
- Exchange & refund 14 DAYS from when the product is received
- All returns must be sent back to us within a 14 DAY period of submitting your return request.
- All items must be returned in the original packaging unworn.
- Returned items must be in a perfect resalable condition.
- NO REFUND will be given for any items that go missing in the post.
- For hygiene purposes, NO REFUND OR EXCHANGES will be given for items that have been worn or washed and / or have cigarette smoke, body odour, makeup and any other stains, aftershave and perfume.
- No REFUND OR EXCHANGES will be given for items that have been damaged.
- The Purchase receipt MUST be included with the item you are returning in order for us to validate and process your refund.
- If you decide to return your products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a tracked delivery service that insures you for returning the item and also obtains proof of postage.
- If returned products are lost or damaged in transit, we reserve the right not to refund any amounts attributable to for such loss or damage.
Please note that the returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds. Also, please be aware that we cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control.